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Legal

Policies & agreements

The documents that govern Aware and your use of the service.

Aware uses these documents as the source of truth for policy questions.

8 documents
Privacy & data

Aware AI Privacy Policy

How Aware collects, uses, and protects your data.

Updated Jun 9, 2026

Security Policy

How Aware protects systems, accounts, and information.

Updated May 1, 2026

Access Control Policy

How access to Aware systems and customer data is controlled.

Updated May 1, 2026

Data Retention and Disposal Policy

How long Aware keeps your data, and how it is deleted.

Updated Jun 4, 2026
Using Aware

Aware AI Terms of Use & Membership Agreement

The terms governing your Aware membership and use.

Updated May 17, 2026

Aware AI Personal Conduct & Acceptable Use Policy

Standards for responsible use of Aware.

Updated May 1, 2026
Billing & programs

Refund & Billing Policy

Billing, refunds, cancellations, and membership charges.

Updated May 1, 2026

Aware AI Affiliate / Ambassador Terms of Service

Terms governing participation in Aware programs.

Updated May 1, 2026

Official & authoritative

These are the authoritative policies that govern Aware.
Our support agent cites these documents as the source of truth for every answer.

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